The company.
Today, working for technology brands rimes with passion, energy and innovative spirit. Does this sound like you? Check this out and you might soon join their international office in Lisbon!
This company is about making our lives easier and better connected. Are you ready to join a brand which strive every day to revolutionize the world?
Geeky or not? It doesn’t matter there are a variety of roles to match with your skills and affinity.
You will work for a company who cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.
Your responsibilities and impact working as a Technical Support Specialist will be :
Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing
Perform and verify the implementation of web-based products with customers
Give guidance, support, and train customers on how to use the products
Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
Is technical support a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies they will train you in every aspect of the job.
Skills, experiences and interests you need to succeed in this role :
You must be a German Native speaker and good English (B2 level)
Basic understanding or willing to learn about JavaScript, HTML5 and CSS / CSS3
Basic understanding or willing to learn about CMS platforms like WordPress / Shopify / Wix / Joomla or similar
Experience or interest for online advertising or ad product experience
Troubleshooting skills
Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process
Experience working in a B2B environment
Strong communication, customer service, relationship management and support skills
What’s in it for you?
Contract type : a fixed-term contract for one year that can be renewed every year
Working hours : Mon Fri 8 am to 5 pm (40 hrs / week)
Training : 7 weeks
Salary conditions (*) 2 options :
a.) Including free accommodation (shared flat, all bills included) :
1035€ gross / month + bonus of up to 300€ gross per month
b.) Without accommodation :
1.400€ gross / month + bonus of up to 300€ gross per month
Compensation of the training period 100%
For international applicants :
Reimbursement of your initial flight costs after 9 months
Pick up from the airport
Annual return ticket to your home country (within the EU)
Help with paperwork, opening a bank account, etc. upon arrival
Extra perks.
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Career opportunities in different career paths
Hi, I’m Katharina from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 931 24 44 90 or reach me via LinkedIn .
Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities!
