Operator Monitoring & Operations
Generix Group
Porto, Portugal
há 7 horas
source : Emprego XL

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain.

Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.

000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise.

Generix Group is growing along with its talents, so let s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?

JOB DESCRIPTION This team works directly with our technical teams based in Paris and / or in other subsidiaries, and with Customer Support Department.

  • MAIN RESPONSIBILITIES In this context, you will have as main missions : - Supervision of all technical platforms and client s applications;
  • Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.
  • EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites : background experience with Windows and Linux OS, and basic notions of computer databases (including networks);
  • ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures;
  • Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.
  • OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment. For application, please send your CV to : generix.porto generixgroup.com

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