BPM Analyst
CIGNON Portugal
 Lisboa    
há 3 dias
source : IT Jobs

We are currently recruiting a Business Process Analyst to be part of our growing BPM Practice. The analyst will provide design support and configuration to customers and partners with growth opportunities to lead future project implementations.

This individual will be a confident on problem resolution and analysis with strengths in documentation of internal processes as well as work across core business functions to help support CIGNON's channels.

Job Responsibilities

  • Analyze, Design and Documentation of business processes (workflows diagrams)
  • Work with team members and customers to better understand business processes.
  • Design and configuration using CIGNON for improved processes - Training will be provided on CIGNON's BPM Tools
  • Facilitate testing and validation of improved processes & technology tools
  • Data gathering and analysis financial and non-financial; qualitative and quantitative
  • Provides production support, troubleshooting, research, and analysis as needed to support the customer teams.
  • Produce and Customize Project Documentation
  • Supports the software development teams by providing clarification, writing necessary change requests, and liaising to the development team.
  • Preferred / Recommended Skills :

  • Bachelor Degree level education or equivalent
  • English proficient oral and written
  • Process knowledge and / or awareness and ability to project manage Business Process Improvements
  • Knowledge of Business Process Mapping and Modelling tools, including all generic MS Office tools including Visio & SharePoint
  • Ability to understand both technical and business requirements while still addressing pain points
  • Experience of working within diverse project teams and project delivery and adhere to set deadlines
  • Available for International Travel
  • Awareness and knowledge of process engineering (BPR) and process improvement (BPI)
  • Good presentation, facilitation, and interpersonal communication (both written and oral) skills
  • Attention to detail and quality assurance of work deliverable s
  • Highly self-motivated, self-driven and effectively prioritize / execute tasks with limited supervision
  • Flexible approach to working within teams and addressing the needs of internal and external business groups that are spread across multiple locations and time zones
  • Analytical and problem-solving skills
  • Self-starter and prioritize and execute tasks with limited supervision
  • About CIGNON

    Cignon provides BPM-based technology solutions and services to automate and optimize tasks that solve your business challenges quickly and efficiently providing an expert, senior-

    level approach to working with your operations at all levels.

    Through process driven projects and business driven support, we are fully engaged with all critical areas that require real change.

    Our solutions provide a competitive TCO (Total Cost of Ownership) unmatched in the marketplace, as we manage the entire value chain in BPM.

    We are currently recruiting a Business Process Analyst to be part of our growing BPM Practice. The analyst will provide design support and configuration to customers and partners with growth opportunities to lead future project implementations.

    This individual will be a confident on problem resolution and analysis with strengths in documentation of internal processes as well as work across core business functions to help support CIGNON's channels.

    Job Responsibilities

  • Analyze, Design and Documentation of business processes (workflows diagrams)
  • Work with team members and customers to better understand business processes.
  • Design and configuration using CIGNON for improved processes - Training will be provided on CIGNON's BPM Tools
  • Facilitate testing and validation of improved processes & technology tools
  • Data gathering and analysis financial and non-financial; qualitative and quantitative
  • Provides production support, troubleshooting, research, and analysis as needed to support the customer teams.
  • Produce and Customize Project Documentation
  • Supports the software development teams by providing clarification, writing necessary change requests, and liaising to the development team.
  • Preferred / Recommended Skills :

  • Bachelor Degree level education or equivalent
  • English proficient oral and written
  • Process knowledge and / or awareness and ability to project manage Business Process Improvements
  • Knowledge of Business Process Mapping and Modelling tools, including all generic MS Office tools including Visio & SharePoint
  • Ability to understand both technical and business requirements while still addressing pain points
  • Experience of working within diverse project teams and project delivery and adhere to set deadlines
  • Available for International Travel
  • Awareness and knowledge of process engineering (BPR) and process improvement (BPI)
  • Good presentation, facilitation, and interpersonal communication (both written and oral) skills
  • Attention to detail and quality assurance of work deliverable s
  • Highly self-motivated, self-driven and effectively prioritize / execute tasks with limited supervision
  • Flexible approach to working within teams and addressing the needs of internal and external business groups that are spread across multiple locations and time zones
  • Analytical and problem-solving skills
  • Self-starter and prioritize and execute tasks with limited supervision
  • About CIGNON

    Cignon provides BPM-based technology solutions and services to automate and optimize tasks that solve your business challenges quickly and efficiently providing an expert, senior-

    level approach to working with your operations at all levels.

    Through process driven projects and business driven support, we are fully engaged with all critical areas that require real change.

    Our solutions provide a competitive TCO (Total Cost of Ownership) unmatched in the marketplace, as we manage the entire value chain in BPM.

    Send answers with Curriculum Vitae to the e-mail : rh cignon.com

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