Customer Care for Online Marketing with Dutch (f/m/x)
Teleperformance Portugal
Lisbon, Portugal
há 5 dias
source : Europe Language Jobs

Description

Signing Bonus up to 2500€ Are you passionate about the world of Online Marketing? Teleperformance Portugal is looking for someone with excellent communication and problem-solving skills.

Start a promising career, finding the solution for issues of business customers, maintaining a positive relationship between them and the company.

  • ResponsibilityAnalyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
  • Address issues via chat, email or phone channels, following operating procedures;Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues;
  • Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.

    Requirements

  • Excellent communication skills in Dutch;Bachelor's degree (preferred);Minimum 6 months of relevant customer care experience;
  • General understanding of online marketing products / services being supported;Excellent communication skills;Dynamic and organized.

    Offer

  • Signing Bonus up to 2500€*;Work Location : Lisbon - Oeiras;International career in a multicultural environment;Training and familiarization phase;
  • Opportunity to grow in a multinational company;Accommodation in a Teleperformance apartment;Refund of initial flight expenses;
  • Free annual flight to the homeland;Health Insurance since day one in the company;Free Portuguese language courses, surfing, soft trekking and much more.

  • The signing bonus may vary depending on the project and training start date, the final value will be shared by the recruiter during the recruitment process.
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