IT Solution Specialist - Ariba
COFCO International
Porto, Porto, Portugal
há 23 mins

COFCO International is a global agri-business with a clear vision, strong values and a positive culture, focused on being a leader in the global grains, oilseeds and sugar supply chains.

We provide the food the world needs in a responsible way. Headquartered is Geneva, Switzerland, we are ambitious, with the right structures and culture to meet the world's increasing and changing needs.

With 11,000+ people in 35 countries, our global portfolio includes assets across the Americas, Europe, Africa, Middle East, and Asia-Pacific.

We trade with over 50 nations, while providing farmers unique direct access to the growing Chinese market.


As an Ariba Solution Specialist, you are responsible for providing application & process support to expected quality and speed driving improvements within the support organization, i.

e. SAP S / 4Hana and SAP FICO.

Additionally, you will be the IT Single Point of Contact for issues with a Procurement data warehouse - built with the latest cloud technologies -which is receiving data from different procurement systems (Ariba, ERPs, etc)


Application Support & Operations

  • Execute maintenance and support activities to ensure system availability and performance in line with user expectation, agreed service levels, quality standards and service delivery processes;
  • Manage support at level 1 and 2 are properly handled and you get involved in escalation mode at level 2.5., when the solution needs to be modified to ensure continuity;
  • Acting as SPOC, managing and following-up resolution of incidents related with our 3-layer Procurement data warehouse, interacting with teams : IT Integration, IT Business Intelligence, Procurement teams
  • Lead continuous improvement application & problem management initiatives ensuring they are in sync with the business needs;
  • Keep documentation up to date.
  • Enhancements

  • Contributes to solution’s delivery road map by participate in Building Activities as part of the project team (L3);
  • Ensure solution evolves, including enhancements requests management and prioritization together with the business;
  • Participate in the set-up and execution of end-to-end User acceptance testing with business representatives;
  • Perform testing on relevant integrations during releases;
  • Participate in Change Advisory Board (CAB) as required;
  • Provide expert advice related to changes to the Enterprise Architecture team;
  • Participate in projects.

  • Desired Bachelor’s degree in Computer Science , Finance or equivalent experience;
  • At least 3 years working experience in large and complex organizations;
  • Between 3 to 5 years proven experience in a similar role;
  • Between 1 to 3 years of working experience in SAP Ariba;
  • Excellent understanding of accounting processes;
  • Willing to accept a hands-on role;
  • Proactive, self-starter, needs to be able to work without close supervision;
  • SAP S / 4Hana, SAP R3, SAP FICO, Procurement applications experience will be a plus;
  • Fluent in English.
  • We kindly ask you to submit your CV in English.

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