Dutch speaking Service Desk Agent (Lisbon)
SpotOn Connections Recruitment Solutions
Lisbon, Portugal, Portugal
há 4 dias
source : Top Language Jobs

Our client a big operator in the IT and technology sector is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients from a multilingual 24-hour service desk Responsibilities &bull The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email phone and or chat both in Dutch and in English languages&bull Escalating issues to the different departments accordingly Requirements &bull Have excellent English and Dutch language skills (at native level)&bull Have compelling communication and team skills &bull Available to work on shifts basis (including night hours and weekends)&bull Experience working in a highly demanding customer service environment&bull Help desk experience and basic IT skills would be an asset&bull Able to work under pressure and keep calm

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