Customer Service Provider with Portuguese language
IQ Option
Vila Nova de Gaia, Portugal
há 4 dias

IQ Option is an IT company that works in FinTech industry since 2013.

Tasks

We speak 20 languages and help our clients reach users' needs and help them to understand all the peculiarities of trading.

Our clients ask us a variety of questions starting from trading up to movie recommendations, so you won't be bored.We provide our services 2 / 2 day-day / night-night schedule (it means that you provide services for two days from10.

00 to 22.00, then you have 2 days off, after that you provide services for two nights shift from 22.00 to 10.00, then 2 days off) - GMT+3, Moscow time

Requirements

We are looking for a person who : Writes and speaks foreign languages fluently (English and Portuguese). Can work from anywhere in the world thanks to stable Internet connection and follows a schedulemeticulously.

Is able to communicate effectively with our clients and is able to determine the needs of aparticular user and find a custom solution that suits him.

Is not afraid of difficulties and high workload. We are intense both in work and rest! We work a lotand have fun to the limit.

Benefits

Why should you choose us? We'll always be by your side providing a knowledge base, an established system of continuouslearning, tests for better understanding of the product and an online channel where you can askfor help whenever you need it.

You have always been attracted to travelling and you've come to realize that you love tocommunicate with foreigners. Your team members come from different countries : India,Pakistan, Mexico and Indonesia, Italy, France and Germany.

And our clients' customers will writeto you from all over the world! You will learn how intriguing the life of a customer support providercan be.

We have onlinelectures with guest speakers, education in personal growth and development, online conferencesand unofficial meetings with the rest of the team.

You will have access to a corporate online library in multiple languages.What about payment?For Portuguese + English languages we pay 1089 euro as a basic payment and as an extra payment after the first 3 months - up to 200 euro (full time job 165 hours per month)

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