Senior Service Desk Lisbon
Noesis SA
Lisboa, Portugal
há 4 dias
source : SAPO

Detalhe da Função

Noesis is looking for someone that could work on the following practices :

  • Train colleagues during onboarding to ensure maximum adoption of technology
  • Assist colleagues in maximizing use of existing technologies
  • Proactively execute technical tasks so that systems run smoothly
  • Act early and decisively on 1st signs of alarm so that business doesn’t stop
  • Be the user voice for development and operation teams
  • Troubleshoot incidents so that development teams have all info to fix problems
  • Write easy to follow FAQs, using language normal humans can understand
  • Be an expert in the end user portion of our our technology landscape
  • Ensure hardware and software availability, with controlled costs
  • Qualifications :

  • 2 years experience in Service Desk position on an international environment
  • Strong technical background, both in software as in end user hardware
  • Experience in Mac and / or Windows configurations
  • Experience in Google Suite or Microsoft 365 are a plus
  • Experience in conferencing technologies is a plus
  • Experience in programing in a plus
  • If you meet these requirements and are interested in joining an audacious and innovative company, please send us a copy of your CV to including the job reference SE 006 7 20 2690.

    Please check our website to see all opportunities we currently have open, or feel free to send us a spontaneous application.

    Join us. Let’s innovate together!

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