Customer Experience Associate (M/F)
Lisboa, PT
há 4 dias
source : Ofertas de Emprego

Manpower Portugal is currently recruiting an Customer Experience Associate fluent in DUTCH for a prestigious client in Lisbon.

We are looking for passionate individuals with experience on customer support services.

The role involves providing assistance and guidance to customers through a variety of different channels - chat, email and phone.

You will help customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients advertising solutions.

Required Skills and Experience

  • Advanced knowledge / native speaker in DUTCH, (mandatory), in addition to fluency in English ;
  • Minimum experience of one year in Customer Service or Helpdesk, and previous experience in one of the following areas Sales, Digital Marketing, Technology, or other related field;
  • Good communication and written skills, both in French and English;
  • Computer knowledge with intermediate to advanced experience.
  • Profile Attributes

  • Soft skills to deal with clients, troubleshooting driven, ability to multitask;
  • Demonstrate speed, agility, critical-thinking, problem-solving skills;
  • Able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform;
  • Solutions mind-set, helping nature, passion for customer experience.
  • Essential capabilities : Natural Communicator; Perception Skills; Planning & Organization; Team Player.
  • Our offer :

  • Competitive salary & bonus system.
  • Monthly Income + Meal Allowance + Transportation Allowance+ language bonus;
  • A multinational environment, different nationalities and cultures to work with every day.
  • Schedule from Monday to Friday - 08h to 17h.

    Location : L agoas Parque (Oeiras)

    Tipo de oferta : Efetivo / CLT

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