Community PRO Project Manager
há 3 dias

What's the opportunity about?

Unbabel is known for the worldwide community of editors that fuel our proprietary translation engines and systems. Within this group of thousands, there’s a niche for language professionals of many kinds, who work on specialized tasks such as Quality Assurance, Termbase Management, Linguistic Annotation : the PROs.

We are currently hiring a translation project manager with exceptional communication skills and, desirably, an interest in building a worldwide community of professional freelancers.

You'll help create understanding by...

  • Own the selection process for PROs : post ads, screen CVs, handle SOWs, etc.
  • Manage testing, onboarding, evaluation, and feedback processes for PROs.
  • Create and maintain onboarding, training, and support materials.
  • Provide support, advice and guidance on tools, processes, responsibilities, etc.
  • Act as the sole liaison between internal stakeholders and the PROs.
  • Assign and manage projects and tasks from start to finish.
  • Communicate with PROs to ensure that quality, schedule, and budget expectations are met, negotiating deadlines and rates.
  • Monitor and report on PROs’ performance.
  • You'll move the needle if you have...

  • Proven experience in translation project management.
  • Academic background in Translation Studies or related disciplines (or equivalent work experience in the field).
  • English fluency (CEFR C1 / C2); proficiency in another language is a plus.
  • Proficiency in Excel advanced skills.
  • Excellent oral and written communication skills.
  • Attention to detail and good organizational skills.
  • Ability to quickly grasp technical concepts and to learn in-house tools.
  • Ability to effectively operate independently with flexibility in a fast-paced, constantly evolving team environment.
  • We build our tower with love, dedication and...

  • Competitive salary at one of Europe’s leading tech startups
  • Stimulating startup environment committed to diversity and inclusion
  • Individual budget to setup your workstation (mechanical keyboard, mouse, etc.)
  • Stock options
  • Health Insurance
  • MacBook and external monitor
  • Yearly company retreat
  • All Hands on Deck every Friday
  • The Tower of Unbabe l

    Unbabel enables modern enterprises to serve customers in their native languages, with always-on, scalable translation across digital channels.

    Powered by AI and refined by a global community of translators, Unbabel combines the speed and scale of machine translation with the authenticity that can come only from a native speaker.

    Unbabel has raised over $91M in funding and has over 200 employees across its Lisbon headquarters and offices in San Francisco, New York, and Pittsburgh.

    Leading brands like Facebook, Microsoft,, and easyJet use Unbabel to make their customers happier and their support operations vastly more efficient.

    Unbabelers come from

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