KYC/Procurement Agents
David Kennedy Recruitment
Lisboa, , PT
há 6 dias
source : WhatJobs

David Kennedy Recruitment is working with a leading Tech Consultancy who is seeking to onboard Bilingual KYC Analysts for their Lisbon office.

Position : Ship to Bill AnalystLocation : Lisbon, PortugalEmployment type : Full-timeRemuneration : Base salary. DUTIES AND RESPONSIBILITIES : Create customer account, perform KYC procedure and provide customers with account informationPerform invoice generation, review unbilled sales, process credit / debit notes and month end accruals, generate month end reportsApply, match, and clear all payments to appropriate accountsMonitor aging items and system auto-match malfunctionManage assigned collection responsibilitiesPerform credit limit creation and modification activitiesProduct promotion rules checking and update the cataloguePerform retail site Mystery Shopper reporting and provide administrative support to Loyalty programSupport incentive programs and special price adjustment activitiesSupport controls compliance activitiesSupport admin activities for various functional areasEscalate issues to the appropriate internal or external parties for resolution, when neededCommunicate with customers, upon request, using various channels (telephone, emails and chat)Create exceptional customer experience with focus on qualityAttention to details with focus towards achieving set KPIs and in line with SLAAd-hoc requests, as assigned by immediate supervisor.

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