Household and Host Management Assistant (Internship)
Surfgasm Lda.
Lisbon, Portugal
há 5 dias
source : Internwise

Located in Lisbon, our humble international team would like to change step by step the society, while sharing the love for surfing.

Surfgasm was born from a foundation that supports open mindsets, alternative perspectives and a desire for wild preservation while bringing humanity closer together.

For the past 8 years, we built a network of student residences and guest-houses in Lisbon. This year we start a surf camp and new guesthouses.

That's why we are looking for an intern to complete our team.

You will be working with a team where proactivity and positivity are the norms.

Requirements we are asking for

  • C1 level of English
  • An active approach to communication with people
  • Organized, punctual and reliable personality
  • Carrying approach towards the hosts, guests and the guesthouses
  • Focused on goal achieving, optimization and effectively
  • Multi-tasking and handling the diversity of the position
  • Team-player - it’s important we all get along and create a synergistic effect
  • Main tasks you are dealing with

  • Leading and organization of the hosting / cleaning team
  • Integration of the new hosts
  • Conducting weekly meetings with the hosts
  • Solving domestic and household issues
  • Providing consultation and help to the maintenance of the guesthouses
  • Reporting tasks to the maintenance (as a person most present around the guesthouses)
  • Monitor the state of the guesthouses and related services
  • Taking care of the house functionality and appearance
  • Readiness for solving unexpected situations with the hosts, guests, maintenance
  • An active connection between the office and the hosts
  • Organization and follow up on hosts’ spreadsheets and schedules
  • Be ready to help and advice our guests during their stay
  • Covering guests check-ins from top to bottom (if needed)
  • Daily usage of communication and organizational platforms (such as Slack and Trello)
  • Advantage if you have

  • Skills in hospitality and tourism services
  • Experiences in household management or as a domestic helper
  • Excellent communication skills
  • Knowledge of Portuguese language or any other
  • Flexible approach to working hours (sometimes you will be needed during weekends, in exchange to have a free day during the week)
  • Experiences with (Airbnb) hosting
  • Know how to read people and assessing their moods / state of mind
  • Business development and entrepreneurship approach
  • Evaluation you will achieve

  • Obtaining experiences with team leadership
  • Increase your level of professional English
  • Gaining new working skills through a supportive and friendly environment
  • Planning of your day
  • Conducting meetings one-on-one
  • Opportunity to attend surf classes and tours provided by the company
  • Please note that there is no financial compensation for this position*
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