Job Description
We have an exciting new career opportunity for a German speaking Customer Support Consultant in Lisbon, Portugal to join an international super-fast growing tech company that are revolutionising hoteliers around the globe.
Your ideas and performance will be making a big difference in their organisation and the global hotel industry. If you’re looking to work for a vibrant international fast growing company with unlimited learning and growth potential, this job could be perfect for you!
Your key job responsibilities as the German speaking Customer Support Consultant in Lisbon, Portugal will include :
Training hoteliers in using their software to their best advantage on all possible touch points
Proactively calling hoteliers to convince them of the added value of their additional paid features
Fun & productive collaboration with their other teams
Creating video & written content to teach their hoteliers in all possible topics so they can use the software in the most self-sufficient way
Requirements for this German speaking Customer Support Consultant job in Lisbon, Portugal :
Fluent in German on a native level
Hotel (front-desk / reservations) experience
Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions and not afraid to upsell
Motivated working in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
Drive to revolutionise hoteliers worldwide
Self-motivated & ability to deliver under pressure
Team-player
Organised and great eye for detail
Affection for both international business & tech
Requirements
German, Customer Service, Customer Service Representative
