Junior Operations Executive - Client Success/ Sales
Airsorted
Lisbon
há 4 dias

At Airsorted, our mission is to make hosting hassle-free for everyone. And as the world’s largest host management company, we’ve already managed over £60,000,000 in host earnings, managing 4,000+ of homes in over 22 cities around the world.

Our customer promise is to make it easy, deliver great value and build trust. This is at the heart of everything that we do.

The Operations Executive team plays an absolutely critical role in delivering that promise for our clients (or hosts as we like to call them).

You will be responsible for building and maintaining our portfolio of hosts, while helping to manage live operations in the Lisbon market.

We're looking for people who make it their mission to obsess over client experience and who will always look for opportunities to improve our service.

If this sounds like you, and you would like to build a career within one of the fastest growing companies in this space, then check this out :

What will you be doing?

  • Dealing directly with our clients to ensure their experience is outstanding
  • Spotting opportunities to increase lead generation through new channels
  • Fielding incoming enquiries from prospective clients with efficiency and personality
  • Your time will be divided between time in the office in Lisbon, reaching out to prospective clients and ensuring your hosts are happy -
  • and out and about in the city, visiting new hosts' homes and ensuring that they are on boarded to the Airsorted platform in an efficient and timely manner

  • You understand the importance of tracking and hitting metrics set out by leadership
  • Able to multitask and prioritise in a fast paced environment
  • Striving to improve processes to increase efficiency across the board, continuously validating your assumptions
  • Assisting with responsibilities in other markets in Europe when necessary
  • So what is the ideal candidate like?

  • Is incredibly organized efficiency is key
  • Enjoys a fast-paced and varied job
  • A people person who enjoys developing new working relationships - bonus if you have management
  • Ideally has experience in a high performing sales environment
  • A high level of comfort working with remote teams around the globe
  • A doer. Someone who is able to get the job done whatever obstacle presents itself
  • Bilingual (English & Portuguese)
  • We believe in offering our hosts a great service 7 days a week and so all of our Execs need to be able to work weekends when required.

    If you have ever tried to call your bank or book a GP appointment at the weekend - you will understand why we believe this is so important!

    The fun stuff :

  • Biannual pay reviews
  • 34 days paid holiday 33 days plus an extra day off on your birthday (because who wants to work on their birthday)
  • Stock options so when we make it big, so do you
  • Career development unique opportunities to learn and progress in a leading startup
  • Pawternity leave work from home for a week when you get a new pet, to help them settle in!
  • Free company Macbook - for business use
  • Enhanced Parental Leave Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender
  • Regular team social events, company-wide recognition of outstanding work, free snacks and drinks every day we’ve got it all
  • At Airsorted we believe in having a diverse and inclusive environment. Therefore, we want to make sure that our recruitment process is accessible to everyone.

    So if you need any reasonable adjustments at any point in the process we’ll do our best to accommodate. Just let us know what you need on your application form, or drop us an email at adjustments airsorted.com

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