French Speaker for Back Office Support
Webhelp Portugal
Lisbon, Lisbon, Portugal
há 3 dias
source : Top Language Jobs

We are looking for a French native speaker that has outstanding writing skills to work in one of the fast-growing and exciting start-ups in the American Tourism industry!

Mission :

As a French Speaker for Back Office Support, you will :

  • Assist customers with their last-minute bookings mainly through chat.
  • Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
  • Provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way.
  • Profile :

  • Native or Proficient French and fluent English (minimum level C1)
  • Excellent communication skills coupled with empathy and team spirit
  • Good writing skills are mandatory
  • Availability to work in night shifts
  • Previous experience in Customer Service or a tourism representative is a plus
  • For non-EU residents, it is mandatory to have a valid work permit.
  • Advantages :

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - shared accommodation and flight reimbursement
  • Possibility to do Work from Home*
  • Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is : Lisbon- Portugal.
  • Note : *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.

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