Tourism customer Advisor - Fluent in French
ManpowerGroup Portugal
Porto, Portugal
há 6 dias
source : SAPO

Descrição da Função

ManpowerGroup is a company dedicated to people, providing the best experience in the employment industry. We are an innovative company with a vision towards the future.

We are looking for motivated candidates who want to live this experience. Join this journey with us.ManpowerGroup is recruiting a Customer Support Agent to represent our clients brands by delivering outstanding customer service queries with clarity, passion and enthusiasm.

  • The agent will also answer queries across a number of channels including email, chat, and phone.Your responsibilities· Handle and carefully respond to all customer inquiries by email, chat and phone;
  • Follow up to customer inquiries by taking specific action in a timely manner;· Engage with customers in a friendly and professional manner while actively listening to their concerns;
  • Aim to resolve issues on the by phone call and be proactive;· Work with other departments together, for example Sales and Marketing.
  • What we are looking for· Superb written and oral communication skills in French (C2 level) and good understating in English (B2 level);
  • Ability to work independently and in a team environment;· Resilient and calm with an ability to assist customers and drive brand loyalty;
  • Good listening skills and extreme attention to detail;· Proficiency with desktop computer system and internet skills;· Prior customer service experience;
  • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environmentWhat we offerStrong possibility of career progression;
  • Attractive base salary + benefits;Initial and continuous training;Work contract Full time position;Work at the office, near Boavista areaIf you are interested, please send your cv to us.

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