Production Team Leader
há 6 dias

Job Profile / Key Accountabilities

The Production Team Leader will be responsible for monitoring the daily activities performed by the team, guiding and informing team members about the company's processes.

The selected candidate will need to use motivation and management to lead their groups to perform better. Challenging, but attainable goals, and take responsibility for their charges to meet those goals.

Concerned about production, the Production Team Leader will strive for efficiency without sacrificing quality. The goal for the hired candidate will be to keep everyone on the same page and moving forward without incident.

This position will report directly to the Team Manager and perform the functions assigned by him.

Knowledge, Skills and Experience Required

Essential :

The applicant is expected to have the following skills and experience on appointment :

  • Engineering Degree, understanding of TCP / IP networks;
  • At least 3 to 5 years of experience in similar functions;
  • Ability to work in a self-sufficient manner seeking guidance when real obstacles occur;
  • Experience in designing and leading new projects in Infrastructure & Cloud Services;
  • Ability to work in a self-sufficient manner seeking guidance when real obstacles occur;
  • Ability to provide out of hours support as part of an on-call rota, and cover market hours (8am-7pm) in the office;
  • Good communication skills and the ability to work with others on both an ad hoc and project team basis, across organizational boundaries.

  • Security Oriented mindset;
  • Network trace analysis skills in critical and complex environments;
  • Change Management process experience (ITIL);
  • Excellent problem solving and root cause analysis skills;
  • Excellent Client and inter-team communication skills;
  • Approachable and constructive speech;
  • Ability to keep calm and perform to the highest standard under pressure;
  • English speaking and writing.

    Beneficial :

  • Experience in the financial sector;
  • Knowledge with Juniper / Dell network products;
  • Knowledge of Checkpoint products;
  • Knowledge with Fortinet products (Fortigate & Fortimanager);
  • Expert in Oracle / MySQL Cluster NDB / PostgreSQL platforms;
  • Scripting experience in one or more of Python / Shell / Perl;
  • Configuration Management systems, Ansible Tower or AWX, ManageIQ;
  • Understanding of Data Centre Infrastructure, such as structured cabling, power distribution, cooling;
  • Enterprise Monitoring, Nagios, Prometheus;
  • Knowledge of DNS, SSH, SNMP, PTP, NTP. TCP / IP;
  • Knowledge of operating systems and their TCP / IP stacks;
  • Familiar with Pulse Secure SSL products;
  • Network Management and configuration systems (Nagios, Riverbed).


  • We respect and value the people we work with
  • We are unified through a common purpose
  • We embrace diversity and strive for inclusion
  • Integrity

  • We value transparency, communicate honestly and share information openly
  • We act with integrity in everything we do
  • We don’t hide our mistakes, and we learn from them
  • Agility

  • We act with a sense of urgency and decisiveness
  • We are adaptable, responsive and embrace change
  • We take smart risks
  • Energy

  • We are positively driven to make a difference and challenge the status quo
  • We focus on and encourage personal leadership
  • We motivate each other with our ambition
  • Accountability

  • We deliver maximum value to our customers and stakeholders
  • We take ownership and are accountable for the outcome
  • We reward and celebrate performance
  • We remain committed to providing a positive hiring and onboarding experience for our candidates during these unprecedented times.

    Where our offices can open safely, they will remain open; otherwise our employees are able to work efficiently from home.

    The well-being of our employees, their families, our external partners and visitors is our upmost priority and we are closely following Government guidance in all our locations to ensure all health and safety guidance are met.

    We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor.

    We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

    Additional Information

    This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.

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