HCL Technologies is a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).
As a Back Office Specialist with HCL Technologies, you will be supporting our Dutch speaking stakeholders’ Service Provider network, ensuring that their service coordination is functioning at optimal levels.
The ideal candidate will be a self-starter with excellent communication and negotiation skills, someone who is highly attentive to all stakeholder requests, and able to prioritize client driven tasks.
High School Diploma or Secondary School Completion Equivalent is the required minimum. A Bachelor’s Degree in any field is a preferred.
Experience with cross-functional engagements
Intermediate use level of the Microsoft Office Suite
A proven record of success in following and executing against defined transactional processes and meeting expected service levels, with the goal of exceeding them.
IT Related Experience is a huge plus.
Required Language Thresholds
Dutch : (C2 : Native-Level Fluency)
English : (B2-Independent User Level)
Benefits and Perks
Meal Allowance on Card
Career Progression Opportunities
Well rounded Health and Life Insurance Packages
On-site gym : includes indoor pool access, fitness classes, and a football pitch
Staff Canteen with varied food options and river-facing balcony seating