Delivery Lead
Springer Nature
há 5 dias

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people.

For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities enabling them to improve outcomes, make progress, and benefit the generations that follow.

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  • Delivery Lead - Content Consumption

    Content Consumption is a domain in Springer Nature Digital that ensures that our researchers, authors and readers can efficiently and effectively find, read, and evaluate the information they need.

    The domain is responsible for websites such as, SpringerLink and Biomed Central.

    As a core member of the SN Digital Content Consumption Leadership team you will interpret strategy, analyse problems and find creative solutions .

    You'll do this by switching on your listening skills to anticipate needs and resolve operational issues before they arise.

    This role has two core strands - enabling people and product delivery.

    About you

  • Established knowledge and project management with experience in Agile and Lean.
  • Experience proactively coordinating individuals and teams for maximum productivity.
  • Initiative to solve problems with solutions that are repeatable, scalable and sustainable.
  • Comfortable with ambiguity and able to act with confidence in a high performance culture.
  • You have an instinctive ability for managing highly intelligent people.
  • Super-organised with the ability to juggle multiple priorities and switch context very quickly.
  • Experience working in a fast paced, constantly changing and dynamic environment.
  • Flexible, adaptable and highly responsive to the needs of the project, team and wider group.
  • You seize opportunities to acquire new knowledge.
  • People / Community

    What you’ll be doing

    Within 3 months

  • Get to know the people in the teams.
  • Get to know our culture, values and ways of working.
  • Meet with key stakeholders and customers.
  • Identity pain points in teams and areas for improvement.
  • Contribute to the definition of scope and goals of the domain as well as best ways to integrate new or existing streams of work into it.
  • Be a point of contact for enquiries and escalations from teams.
  • Within 6 months

  • Find creative ways to promote a Lean agile culture within and between domains encouraging agile principles e.g. communication, collaboration, transparency etc.
  • Co-manage domain / programme / products with other Leads, focussing on planning, reporting and RAIDs.
  • Partner with other discipline and domain leads to manage headcount and hiring priorities.
  • Help develop and improve our programme level OKRs, cascading them down to product teams to help define their own objectives.
  • 6 months +

  • Work with discipline leads to manage performance and provide opportunities for people to grow.
  • Engage and motivate communities, teams and domains towards a common goal.
  • Facilitate conversations and challenge the status quo.
  • Ensure efficient and optimal communication flows and ceremonies within the domain, cross domain working with others and globally.
  • Look for opportunities to strengthen communities within and between domains.
  • Liaise between other departments, Discipline heads and supporting functions e.g. HR and facilities.
  • Protecting the parts of our culture we treasure as the company and department grows.
  • Delivery

    What you’ll be doing

    Within 3 months

  • Get an understanding of project / domain costs and how they relate to success metrics.
  • Identify areas for continuous improvement.
  • Strengthen and build relationships and trust between key stakeholders.
  • Within 6 months

  • Help to define DORA metrics and key performance indicators of the domains performance.
  • Design effective reporting and communication flows within the domain.
  • Manage expectations of stakeholders in a transparent and respectful manner.
  • Provide team members with feedback in relation to expectations versus performance.
  • Identify, mitigate and manage key risk, issues and dependencies to domain delivery.
  • 6 months +

  • Help to ensure strategy and vision has meaning and is delivered to teams.
  • Ensure all teams have easy to understand delivery plans with clear deliverables.
  • Connect the dots between business strategy and people / team activities to support overall domain success.
  • Measure the outcomes and outputs of projects and process improvement endeavours to inform direction of the domain.
  • At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive.

    We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

    Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here.

    If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

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